Group expands use of warehouse management system

Fast-growing international freight management company Xpediator Plc has rolled out the use of Access’ warehouse management system across several of their warehousing and distribution sites, following the success seen in their initial implementation at their Delamode International Logistics e-Commerce warehouse in Essex.

As a Group Xpediator Plc is committed to providing dynamic supply chain solutions and innovation within a global market, focusing on outstanding quality and customer care excellence. The group operates 90,000 SQM warehousing across 38 offices and sites in the UK and Central Eastern Europe.

Since first implementing the Access warehouse management system into the Group’s Essex e-Commerce fulfilment centre in Braintree in 2016 the company has seen significant gains in both efficiency and accuracy on the warehouse floor and reporting visibility across the warehousing and distribution operations.

Ricky Wiggins, Senior Business Systems Analyst, Xpediator Plc explains ‘Access have a real pedigree in the 3rd party logistics sector and an excellent brand reputation. Since working with them at our Essex warehouse, the first implemented site in Braintree I’ve developed a fantastic relationship with the Access team and as a group, we have seen huge benefits thanks to the system. The bottom line is that Access WMS delivers cost and time-saving for both us and our customers.’

As a result of the success of that first implementation, Xpediator has chosen Access as a global strategic partner, and have now begun to roll the Access warehouse management system out across several more pick and pack warehouse sites.

As well as efficiency, visibility and reporting have been another big win for the Xpediator team and one they only expect to see grow as the usage of the system expands throughout the group.

Ricky adds, ‘One of the things I love about the Access WMS system is that we’ve been able to integrate it with PowerBI. The Access team helped us set this up, and it’s meant that we can access a single, integrated database across our operations. We don’t have to be on-site to interrogate the data and can pull reports from anywhere in the world.’

Xpediator has also been keen to take advantage of the developments Access are continually adding to the warehouse management system offering, such as the introduction of Mintsoft software. ‘Integrations used to take us a long time, but since introducing Mintsoft we can integrate with customers and couriers on a same-day basis. That’s just one of the benefits of that software, so we’ve now added Mintsoft into our wider roadmaps and are implementing it across our sites.’

Rob Hodgson, a product specialist at Access, comments on the relationship with Xpediator ‘I’m so pleased Xpediator have had such fantastic success using Access’ 3PL WMS suite. They have truly taken ownership of the software. Ricky and the team have invested time to build a strong partnership with Access, to understand exactly how the software works and how they can get the most from it as a 3PL e-Commerce fulfilment provider. They continue to reap fantastic benefits with the recent purchase of Mintsoft and I’m excited to see what they continue to achieve as they further expand their use of the software globally.’

Article published on the UKWA website: https://www.ukwa.org.uk/publications/Warehouse_June-July_2021/#p=22 

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