Import Services Limited

Part of the Xpediator Plc Group of companies, Import Services is a UK based Port-centric logistics company, operating from Southampton, linking intelligent networks of supply chain services with global real time information to meet the new world of retailing.  Import Services specialise in retail supply chain logistics from purchase order management, to customer delivery.

The company operate Port-centric warehousing and store, order process, pre-retail and distribute multi-channel retail orders, across the UK and Continental Europe.

Import Services’ Port-centric warehouses are located in Southampton, to provide the optimum route in retail supply chain, whether orders are for retail Majors, Multiples, Indi Stores or Direct to Consumer.

Distribution centres

  • 3 high performance, multi-user Distribution Centres
  • Port-centric warehouse distribution from our locations in Southampton
  • 52,000 pallet locations operational in Southampton
  • CFSP / Bonded storage operations
  • Full AEO, IIP accreditation
  • Web linked information door to door
  • UK / Continental European retailers + B2C served daily

Port-Centric Logistics at Southampton Docks with Import Services

Online customers, irrespective of Majors, Multiples, Indi Stores, E-Commerce, Drop Shippers / Resellers or individual Consumers, are all ordering little and often. This means risk and cost of supply is increasing. Therefore the supply chain needs to be flexible and capable of managing multiple routes to Market, efficiently.

Port-Centric Retail Logistics with Import Services, is the answer.

Moving product from the container ship to the Import Services distribution centres swiftly, is the first step. While other 3PL’s are trying to collect a container and truck this miles inland, Import Services have already received the product and started processing it to meet back with orders and Retailers’ launch dates.

In Southampton, Import Services’ bonded distribution centres allow stock to be held, free of duty and VAT, until sold to Market in the EU or transhipped, to external markets still under bond. Southampton also offers significant protection from the elements, by virtue of the geographical location, naturally sheltered from prevailing winds. Out of the two ports servicing Far East trade, Southampton maintains a great operational track record and benefits from a unique double tide which provides an exceptionally wide tidal window for access by the World’s largest container ships 24/7.

Port-centric logistics with Import Services, provides the facilities, systems and operating teams, to Pre-Retail stock as and when required. This minimises risk and maximises flexibility, exactly what’s needed to meet the new world of retailing.

If an order is B2C, Import Services move with agility and speed for next day delivery, straight from its container port facilities, to the customer’s home. Port-centric with Import Services means carton delivery is processed with thousands of other orders on the day. All orders moving from our port warehouses, in full trailer loads, directly to the parcel hub for sortation and onward delivery via integrated parcel carriers.


Visit the Import Services website

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